Here are just some of the 25 or so lovely comments we received when our flights were affected by the volcanic ash cloud over Europe in April 2010. There really are major benefits from booking with a proper, fully bonded, experienced tour operator.
“The reason for writing is to say that the contingency plans put in place for our return were first class. Although we had a further journey to Scotland from Gatwick, the coaches arrived no more than 4 hours after the original scheduled time. In our opinion, a fantastic result for all guests”
- Mr IB, Prestwick
“We have just returned from our holiday in Val d’Isère and on behalf of my party I want to congratulate you on the swift and efficient manner in which you tackled the problems posed by the volcanic ash situation… your company and staff reacted very well to the uncertainty of the situation.”
- Mr PC, by email
“Just wanted to say thanks for getting us home from Val d'Isère so efficiently yesterday. Hearing the stories this morning, we were very lucky.”
- Julia, by email
